The Complaints Staff intervened, facilitating interaction Together with the casino, which ultimately led on the participant acquiring his resources after a hold off of 1 and a 50 % months. The criticism was marked as settled.
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The Safety Index of the On line casino was calculated dependant on our investigate and details collected by our casino critique workforce. Learn more about On line casino critique methodology
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The player from Norway has deposited cash into casino account but the money appear to be misplaced. It had been successfuly credited to his account afterwards.
Consistent with our evaluate methodology, we calculated the casino’s Safety Index based on a lot more than 20 components, together with its financials, fairness of T&Cs, participant issues, plus more. The upper the security Index, the greater probably you will be to receive your winnings without having concerns. nine.five
The participant from Japan faced troubles which has a ¥two,000 deposit made to On line casino LEO, which experienced not been credited Even with getting placed by way of Net banking. He contacted the On line casino various situations for resolution, Nonetheless they only said they have been awaiting affirmation from your payment enterprise, top him to believe the On line casino was shifting responsibility.
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The participant from the uk has asked for to contain the account closed back in November 2022. Two months later he was capable to reopen the account and deposit resources again. Player’s complaint is solved correctly.
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The player from Brazil confronted difficulties with withdrawing cash after the On line casino blocked her account and retained her €350 Pix transfer. Soon after questioning the time frame for the transfer, the On line casino canceled her account with no returning her funds.
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