According to our evaluation methodology, we calculated the On line casino’s Security Index based on in excess of 20 components, like its financials, fairness of T&Cs, player issues, and a lot more. The upper the protection Index, the greater very likely you might be to acquire your winnings devoid of troubles. 9.five
You can find much more specifics of the entire issues and black points from the 'Protection Index explained' component of this evaluation.
The player from Luxembourg faced troubles with LeoVegas, which didn't settle for their submitted copyright or ID despite getting significant-resolution. This resulted in a protracted hold off for a €40 withdrawal, which had been pending for months.
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The Grievances Crew intervened and communicated Along with the On line casino, which finally delivered a partial refund into the participant. The participant confirmed satisfaction with this resolution and decided to carry on even further conversations with Leo Vegas privately. The grievance was marked as 'resolved' in the system.
The participant from Italy won five hundred euros on LeoVegas but confronted problems in withdrawing the winnings. Inspite of sending the necessary files numerous moments, the On line casino keept asking for the same paperwork and were processing the withdrawal for fifteen days.
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Even so, the Consumer satisfaction rating is just calculated the moment a casino has 15 or even more testimonials. Given that we have only collected reviews from three players, Slot Boss On line casino does not have a Consumer gratification rating but. Read through the testimonials from the 'Consumer evaluations' element of this web page to learn more.
According to our overview methodology, we calculated the On line casino’s Safety Index based on greater than 20 elements, like its financials, fairness of T&Cs, player grievances, and even more. The upper the Safety Index, the greater likely you might be to receive your winnings without having troubles. nine.5
In keeping with our overview methodology, we calculated the On line casino’s Basic safety Index dependant on a lot more than 20 aspects, which include its financials, fairness of T&Cs, player issues, and much more. The higher the Safety Index, the more probable you might be to acquire your winnings devoid of troubles. 9.5
Once the participant communicated which the verification course of action were ongoing for approximately 6 months and expressed confusion above the casino's Bos138 lack of ability to go through the documents, the On line casino inevitably recognized the submitted files. The problem was settled, and also the complaint was marked as 'solved' while in the technique.
The participant from Germany has requested a withdrawal two weeks ago. However, the payment has long been withheld as a result of demanded acceptance from the game provider. The issue was resolved, the participant received his winnings.
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